RETURNS

Aleck | We Are The Connected

PRE-ORDER CANCELLATION

Subject as stated in the Terms of Service, you can cancel this contract without giving any reason at any time from the date purchase until the day which is 30 days from the day on which you (or your nominee) receive the goods or, if the goods are delivered in installments, 30 days after you (or your nominee) receive the last installment of the goods (the “Cancellation Period”), and receive a full refund.

If you cancel your order before we ship The Aleck 006™ to you, we will reimburse to you all payments received from you, including the costs of delivery, except for:

To exercise your right to cancel, you must inform us of your decision to cancel by sending a clear statement setting out your decision to cancel to support@aleck.io

RETURNS

Aleck offers hassle free returns within 30 days of delivery. Should you wish to return A, please let us know and we will provide you with return postage information Aleck.

To be eligible for a return, your Aleck 006™ must be unused and in the same condition that you received it. It must also be in the original packaging.

Unused Aleck 006™ units with the original packaging are eligible for a full refund. Used Aleck 006™ units are subject to a 20% restocking fee.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@aleck.io

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please consider using a trackable shipping service or purchasing shipping insurance, as we don’t guarantee that we will receive your returned Aleck 006™.

WARRANTY

Click here for warranty information

Stay in the loop with your group.

The Aleck 006™ combines group communication and stunning audio for your lid.

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