We're here to help. Choose a category to quickly get the help you need.
OPEN COMMS - Single Tap opens the comms channel (audible "up" chime)
CLOSE COMMS - Single Tap closes the comms channel (audible "down" chime)
VOLUME CYCLE - Press & Hold to cycle in 25% increments
POWER ON - Press & Hold 4 seconds until you hear "Power On"
POWER OFF - Press & Hold 4 seconds until you hear "Power Off"
BLUETOOTH PAIRING - Press & Hold PLAY + COMMS buttons together 2 seconds until you hear "Pairing"
FACTORY RESET - Press & Hold PLAY + COMMS buttons together 10 seconds
PAUSE / PLAY - Single Tap
TRACK FORWARD - Double Tap
TRACK BACKWARD - Triple Tap
ANSWER / END CALL - Single Tap
MUTE / UNMUTE - Double Tap
ACTIVATE VOICE ASSISTANT - Press & Hold 1 second activates Siri® or Google Assistant®
Charge your Aleck 006 headphones
Download and set up the Aleck Go! app (via the QR code)
Pair your headphones with your phone
Get familiar with the headphones 2-button controls
Get out on the hill!
Product overview and key features
How can we help you today?
Is your device branded with the Aleck X Smith logos? If yes follow the first method below, if not follow method 2
Method 1
Hold the Play and Communication buttons down for 10 seconds, this will causes the LED to flash purple and the device will beep. Your Aleck 006 has now been reset to factory settings.
Method 2
First go into your phone settings and forget the Aleck 006 device. Next you want to turn the device off and plug it into a power source, this can be either your computer or into a power socket. Now leave the device for a couple of minutes, then after that unplug your device and reconnect to your factory reset device.
All music features are handled by the Play button.
Music Features
All call features are handled by the Play button.
Call Features
LED Features
If you can't see the equaliser in the bottom right of the Aleck GO! App then you're not connected correctly.
Adding users!
The first most common fix to most issues is factory resetting the device as this resets all settings and forgets devices its previously connected to.
Before you start
First it is important that you navigate to your phones Bluetooth settings and find your Aleck 006 that you have connected to before. Now you must forget this device from your Bluetooth connections to allow your phone and the Aleck 006 to make a new pairing.
How to reset your device
Is your device branded with the Aleck X Smith logos? If yes follow method 1 below, if not follow method 2
Method 1
Hold the Play and Communication buttons down for 10 seconds, this will causes the LED to flash purple and the device will beep. Your Aleck 006 has now been reset to factory settings.
Method 2
First go into your phone settings and forget the Aleck 006 device. Next you want to turn the device off and plug it into a power source, this can be either your computer or into a power socket. Now leave the device for a couple of minutes, then after that unplug your device and reconnect to your factory reset device.
If you can't see the equaliser in the bottom right of the Aleck GO! App then you're not connected correctly.
Yes! You can toggle between "Hold" and "Tap" modes. Hold is where your voice will only transmit the button is held down and tap toggles the voice communication on and off as you tap the communication button.