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Press and hold the play button for 4 seconds until you hear "Power On"
Press and hold the play button for 8 seconds until you hear "Power Off"
Is your device branded with the Aleck X Smith logos? If yes follow the first method below, if not follow method 2
Method 1
Hold the Play and Communication buttons down for 10 seconds, this will causes the LED to flash purple and the device will beep. Your Aleck 006 has now been reset to factory settings.
Method 2
First go into your phone settings and forget the Aleck 006 device. Next you want to turn the device off and plug it into a power source, this can be either your computer or into a power socket. Now leave the device for a couple of minutes, then after that unplug your device and reconnect to your factory reset device.
All music features are handled by the Play button.
Music Features
All call features are handled by the Play button.
Call Features
LED Features
If you can't see the equaliser in the bottom right of the Aleck GO! App then you're not connected correctly.
Adding users!
The first most common fix to most issues is factory resetting the device as this resets all settings and forgets devices its previously connected to.
Before you start
First it is important that you navigate to your phones Bluetooth settings and find your Aleck 006 that you have connected to before. Now you must forget this device from your Bluetooth connections to allow your phone and the Aleck 006 to make a new pairing.
How to reset your device
Is your device branded with the Aleck X Smith logos? If yes follow method 1 below, if not follow method 2
Method 1
Hold the Play and Communication buttons down for 10 seconds, this will causes the LED to flash purple and the device will beep. Your Aleck 006 has now been reset to factory settings.
Method 2
First go into your phone settings and forget the Aleck 006 device. Next you want to turn the device off and plug it into a power source, this can be either your computer or into a power socket. Now leave the device for a couple of minutes, then after that unplug your device and reconnect to your factory reset device.
If you can't see the equaliser in the bottom right of the Aleck GO! App then you're not connected correctly.
Yes! You can toggle between "Hold" and "Tap" modes. Hold is where your voice will only transmit the button is held down and tap toggles the voice communication on and off as you tap the communication button.
Don’t hesitate to get in touch with us. Simply email support@aleck.io or fill out our web form below.